Effective Date: 1 February 2025

At SB Repair Service, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

• Personal Information: Name, phone number, email address, and home address provided when booking a service.

• Service Information: Details about the appliances you need repaired or serviced.

• Payment Information: Billing details and payment preferences (processed securely through third-party payment processors).

• Usage Data: Information collected automatically when you visit our website, such as IP address, browser type, and pages visited.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our services.

• To schedule and fulfill repair and maintenance services.

• To communicate with you regarding service updates, offers, and promotions.

• To process payments and issue invoices.

• To enhance the security and functionality of our website.

• To comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data in the following cases:

• Service Providers: With trusted third parties who assist in service fulfillment, payment processing, or customer support.

• Legal Requirements: If required by law, regulation, or legal process.

• Business Transfers: In case of a merger, acquisition, or sale of company assets, your data may be transferred.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction: Request access to or correction of your personal data.

• Opt-Out: Unsubscribe from marketing communications.

• Data Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.

To exercise these rights, please contact us at contact@sbrepairservice.com or call +91 7983259668.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience. You can set your browser to refuse cookies, but some features of our website may not function properly without them.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date. Your continued use of our services constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

SB Repair Service
Phone: +91 7983259668
Email: contact@sbrepairservice.com
Location: Chandigarh, India